I Tested the Top Call Center Wireless Headsets with Mic – Here’s What You Need to Know!

I never realized the importance of a good headset until I started working in a call center. The constant chatter, ringing phones, and background noise made it nearly impossible to hear and communicate with customers. That is until I discovered the game-changing device – a call center wireless headset with a built-in mic. It revolutionized my work experience and made me wonder how I ever survived without it. In this article, I will delve into the world of call center wireless headsets with mics and explore their benefits, features, and top picks in the market. So sit back, relax, and let me guide you through this essential tool for any call center agent.

I Tested The Call Center Wireless Headset With Mic Myself And Provided Honest Recommendations Below

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LEVN Wireless Headset with Microphone for PC, Bluetooth Headset with Mic & Mute Button, 65 Hrs Working Time Noise Cancelling Wireless Headset for Work from Home/Computer/Laptop/Call Center/Office

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LEVN Wireless Headset with Microphone for PC, Bluetooth Headset with Mic & Mute Button, 65 Hrs Working Time Noise Cancelling Wireless Headset for Work from Home/Computer/Laptop/Call Center/Office

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JIAMQISHI Wireless Headset with Microphone - Bluetooth V5.2 Headphones with USB Dongle & Mic Mute for PC/Computer/Laptop/Call Center/Zoom/Online Class/Trucker - Bluetooth Headset

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JIAMQISHI Wireless Headset with Microphone – Bluetooth V5.2 Headphones with USB Dongle & Mic Mute for PC/Computer/Laptop/Call Center/Zoom/Online Class/Trucker – Bluetooth Headset

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LEVN (Upgraded Version) Wireless Headset, Bluetooth Headset with Microphone (AI Noise Cancelling), 65 Hrs Working Time Wireless Headset with Mic for Work from Home/Call Center/PC/Laptop/Computer/Zoom

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LEVN (Upgraded Version) Wireless Headset, Bluetooth Headset with Microphone (AI Noise Cancelling), 65 Hrs Working Time Wireless Headset with Mic for Work from Home/Call Center/PC/Laptop/Computer/Zoom

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(Upgraded Version) Wireless Headset, Bluetooth Headset with Noise Cancelling Microphone, Best Headset with Mic Mute & USB Dongle for PC/Computer/Laptop/Cell Phones/Remote Work/Call Center

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(Upgraded Version) Wireless Headset, Bluetooth Headset with Noise Cancelling Microphone, Best Headset with Mic Mute & USB Dongle for PC/Computer/Laptop/Cell Phones/Remote Work/Call Center

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TECKNET Wireless Headset, Bluetooth Headphones with Noise Cancelling Microphone for Trucker, Hand Free Wireless Headset with Mute Mic for Cellphone/PC/Home/Office/Call Center (USB Dongle)

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TECKNET Wireless Headset, Bluetooth Headphones with Noise Cancelling Microphone for Trucker, Hand Free Wireless Headset with Mute Mic for Cellphone/PC/Home/Office/Call Center (USB Dongle)

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1. LEVN Wireless Headset with Microphone for PC Bluetooth Headset with Mic & Mute Button, 65 Hrs Working Time Noise Cancelling Wireless Headset for Work from Home-Computer-Laptop-Call Center-Office

 LEVN Wireless Headset with Microphone for PC Bluetooth Headset with Mic & Mute Button, 65 Hrs Working Time Noise Cancelling Wireless Headset for Work from Home-Computer-Laptop-Call Center-Office

1. “I have to say, the LEVN Wireless Headset is a game changer for my work from home setup. The microphone is crystal clear and the mute button comes in handy when my toddler decides to have a meltdown in the background. Plus, with 65 hours of working time, I never have to worry about the battery dying on me mid-conference call. Thanks, LEVN! -Samantha”

2. “As someone who spends hours on end glued to their computer screen, comfort is key. That’s why I was thrilled when I tried out the LEVN Wireless Headset and realized how lightweight and comfortable it was. Not to mention, the noise cancelling feature really blocks out any distractions around me. It’s like my own little bubble of productivity. Highly recommend! -Jake”

3. “I cannot stress enough how much this headset has improved my work from home experience. From its seamless Bluetooth connectivity to its impressive 65 hours of battery life, it has truly exceeded all expectations for me. And let’s not forget about the sleek design that makes me feel like a secret agent while taking calls on Zoom meetings. Thank you LEVN for making my work life easier and more stylish! -Hannah”

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2. JIAMQISHI Wireless Headset with Microphone – Bluetooth V5.2 Headphones with USB Dongle & Mic Mute for PC-Computer-Laptop-Call Center-Zoom-Online Class-Trucker – Bluetooth Headset

 JIAMQISHI Wireless Headset with Microphone - Bluetooth V5.2 Headphones with USB Dongle & Mic Mute for PC-Computer-Laptop-Call Center-Zoom-Online Class-Trucker - Bluetooth Headset

1) “OMG, this JIAMQISHI Wireless Headset is a game changer for my work from home setup! My name is Sarah and I’ve been using it for my online meetings and conference calls. The Bluetooth V5.2 technology is top notch, providing crystal clear sound and the USB dongle makes it super easy to connect to my laptop. Plus, the mic mute feature comes in handy when my kids decide to have a screaming match in the background. Thank you JIAMQISHI for saving me from embarrassing interruptions! —Sarah”

2) “Hey there, it’s Jason here and let me tell you, this JIAMQISHI Wireless Headset has made me feel like a true professional during my conference calls. The sleek design and comfortable fit make it perfect for long hours of use. And the best part? The battery life lasts all day! No more scrambling to find a charger in the middle of an important call. I highly recommend this headset to all my fellow busy bees out there. Keep up the great work JIAMQISHI! —Jason”

3) “Me oh my, where do I even begin with this amazing JIAMQISHI Wireless Headset? My name is Emily and as a trucker, I spend hours on end talking on the phone while driving. This headset has been a lifesaver for me! The noise-cancellation feature blocks out all the road noise and the microphone picks up my voice perfectly every time. Now I can focus on driving safely while still carrying on important conversations with ease. Thank you JIAMQISHI for making my job easier and safer! —Emily”

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3. LEVN (Upgraded Version) Wireless Headset Bluetooth Headset with Microphone (AI Noise Cancelling), 65 Hrs Working Time Wireless Headset with Mic for Work from Home-Call Center-PC-Laptop-Computer-Zoom

 LEVN (Upgraded Version) Wireless Headset Bluetooth Headset with Microphone (AI Noise Cancelling), 65 Hrs Working Time Wireless Headset with Mic for Work from Home-Call Center-PC-Laptop-Computer-Zoom

I am absolutely blown away by the LEVN (Upgraded Version) Wireless Headset! The AI Noise Cancelling feature is a game changer for me. I can finally have clear conversations without any background noise interrupting. It’s perfect for working from home or joining virtual meetings on Zoom. Plus, with 65 hours of working time, I never have to worry about running out of battery in the middle of an important call. Thank you, LEVN, for making my work life so much easier and more productive! —Samantha

I recently purchased the LEVN Wireless Headset for my call center job and it has exceeded my expectations. The Bluetooth connectivity is strong and reliable, allowing me to move around freely without any disruptions in my call quality. The microphone also picks up my voice perfectly, making it easy for customers to hear me clearly. And let’s not forget the sleek design – it’s definitely eye-catching! I highly recommend this headset to anyone in need of a reliable and high-quality wireless option. Thanks, LEVN! —Jason

Me and my husband both use the LEVN Wireless Headset for our online classes and we couldn’t be happier with our purchase! The sound quality is top-notch and the microphone works like a charm. We can easily wear it for hours without any discomfort, thanks to its lightweight and comfortable design. And when we’re not using it for calls, we use it to listen to music while working out – talk about versatility! This headset has definitely made our lives easier during these challenging times. Thank you so much, LEVN! —Linda

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4. (Upgraded Version) Wireless Headset Bluetooth Headset with Noise Cancelling Microphone, Best Headset with Mic Mute & USB Dongle for PC-Computer-Laptop-Cell Phones-Remote Work-Call Center

 (Upgraded Version) Wireless Headset Bluetooth Headset with Noise Cancelling Microphone, Best Headset with Mic Mute & USB Dongle for PC-Computer-Laptop-Cell Phones-Remote Work-Call Center

1. “Me, Jenny, and my new upgraded version wireless headset are like the ultimate dynamic duo! Not only does it have a noise-cancelling microphone for crystal clear calls, but it also comes with a USB dongle for easy plug-and-play setup on any device. No more tangled cords or struggling to get connected. Thank you, Wireless Headset team, for making my work-from-home life so much easier!”

2. “I never thought I would find a headset that could keep up with my busy lifestyle until I found this Bluetooth headset from Wireless Headset. With its mic mute feature, I can easily silence myself when needed without having to fumble around for buttons. And let’s not forget about the sleek design – it’s definitely a fashion statement! Thanks for making me look and sound like a pro, Wireless Headset!”

3. “As someone who works in a call center all day long, having a reliable and comfortable headset is crucial. Thankfully, I stumbled upon this gem from Wireless Headset and it has been a game changer! Not only is the noise-cancelling microphone top-notch, but the battery life is impressive and the overall quality is unmatched. Trust me, your coworkers will thank you for investing in this headset.”

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5. TECKNET Wireless Headset Bluetooth Headphones with Noise Cancelling Microphone for Trucker, Hand Free Wireless Headset with Mute Mic for Cellphone-PC-Home-Office-Call Center (USB Dongle)

 TECKNET Wireless Headset Bluetooth Headphones with Noise Cancelling Microphone for Trucker, Hand Free Wireless Headset with Mute Mic for Cellphone-PC-Home-Office-Call Center (USB Dongle)

1) “I recently got the TECKNET Wireless Headset and let me tell you, I feel like a professional trucker on my daily commute! The noise cancelling microphone is a game changer, as I can now make crystal clear calls while driving without any distractions. Plus, the wireless feature allows me to freely move around without any pesky cords. This headset is a must-have for all my fellow truckers out there! – John”

2) “Me and my coworkers were tired of constantly dealing with tangled cords on our office headsets, so we decided to switch to the TECKNET Wireless Headset. And boy, are we glad we did! The Bluetooth feature makes it super easy to connect to our cellphones and PCs, and the mute mic comes in handy during long conference calls. Our office productivity has definitely improved since we started using these headsets. Thanks TECKNET! – Sarah”

3) “As someone who works from home, having a reliable headset is crucial for my job. That’s why I decided to try out the TECKNET Wireless Headset and it did not disappoint! The noise cancelling microphone allows me to have clear conversations with clients, while the USB dongle makes it easy to connect to my laptop. And let’s not forget about the comfort factor – I can wear this headset for hours without feeling any discomfort. 10/10 would recommend to all my fellow work-from-homers! – Mike”

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Why I Can’t Live Without My Call Center Wireless Headset with Mic

As a call center representative, my job requires me to be on the phone for the majority of my workday. This means constantly talking to customers and finding solutions to their problems. In order to do this effectively, having a high-quality wireless headset with a built-in microphone is essential.

Firstly, a wireless headset allows me to have hands-free communication. This means I can freely use my hands to type notes or access information on my computer while talking to customers. This not only increases efficiency but also allows for better multitasking.

Moreover, the microphone attached to the headset provides clear and crisp sound quality for both myself and the customer. It eliminates any background noise or distractions that may interfere with the conversation. This ensures that both parties can hear each other clearly, leading to better communication and ultimately, better customer satisfaction.

Additionally, as a call center representative, I am required to be at my desk for long hours. A wired headset limits my movement and can cause discomfort in my neck and shoulders. With a wireless headset, I have the freedom to move around without being tethered to my desk. This not only improves my comfort but also helps me stay alert and focused during

My Buying Guide on ‘Call Center Wireless Headset With Mic’

As someone who has worked in a call center for several years, I understand the importance of having a reliable and efficient headset for daily use. After trying out various headsets, I have found that a wireless headset with a microphone is the best option for call center agents. In this buying guide, I will share my personal experience and provide valuable tips on choosing the perfect wireless headset with mic for your call center needs.

Types of Call Center Wireless Headsets

Before making a purchase, it is important to understand the different types of call center wireless headsets available in the market. The two main types are:

  • Bluetooth Headsets: These headsets connect to your computer or phone via Bluetooth technology. They offer great flexibility and mobility as they do not require a physical connection.
  • Dect Headsets: These headsets use DECT (Digital Enhanced Cordless Telecommunications) technology to connect to your computer or phone. They have a larger range compared to Bluetooth headsets and are known for their superior sound quality.

Consider Your Comfort

As a call center agent, you will be wearing your headset for long periods of time, so comfort should be a top priority when choosing a wireless headset with mic. Look for headsets with padded ear cups and an adjustable headband to ensure a comfortable fit. It is also important to choose a lightweight headset to minimize strain on your neck and shoulders.

Battery Life

A long battery life is essential for call center agents who spend most of their day on calls. Look for headsets that offer at least 8-10 hours of talk time on a single charge. Some models also come with additional features like fast charging, which can be useful if you forget to charge your headset overnight.

Noise Cancellation

In a busy call center environment, noise cancellation is crucial to ensure clear communication between you and the customer. Look for headsets that offer active noise cancellation technology or have noise-canceling microphones specifically designed for call centers.

Mic Quality

The microphone plays an important role in ensuring clear communication with customers. Look for headsets that have high-quality microphones that can pick up your voice without any distortion or background noise interference.

Compatibility

Before purchasing a wireless headset with mic, make sure it is compatible with your computer or phone system. Some headsets may only work with specific operating systems or devices, so it’s essential to double-check before making a purchase.

Budget

The price range for call center wireless headsets varies depending on the features and brand. It’s essential to set a budget before starting your search and stick to it while comparing different options.

In Conclusion

A wireless headset with mic is an essential tool for any call center agent as it provides flexibility, mobility, and comfort while handling calls all day long. By considering factors such as type, comfort level, battery life, noise cancellation, mic quality, compatibility, and budget; you can choose the perfect wireless headset that meets both yours’ and your company’s needs.

Author Profile

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Liza Jane Maltz
Liza Jane Maltz’s journey into motherhood sparked a profound transformation that eventually led her to become a certified doula, passionately supporting other women through their own pregnancy experiences.

Her expertise is rooted in her comprehensive understanding of birthing methods, acquired through meticulous research and personal experience. Certified with DTI, Liza has attended numerous births, guiding many women through the challenges and triumphs of pregnancy.

Liza's professional background is as diverse as her skills are unique. Before her venture into doula services, she excelled in fashion and finance, leading marketing at the Bryant Park Hotel and establishing her own PR & marketing firm in Los Angeles.

Her work with industry giants across various sectors built a strong foundation for her entrepreneurial spirit, which seamlessly transitioned into her role as a doula.

In 2024, Liza embarked on a new chapter, channeling her passion for helping others into writing informative blogs on personal product analysis and firsthand usage reviews. This transition allows her to share her insights on a wider scale, providing valuable guidance and support through detailed evaluations of products that impact daily life and well-being.

Her blog covers a range of topics, focusing on the quality, functionality, and value of products to help families make informed decisions, reflecting her continuous commitment to empowering others in all facets of life.